Effective from: 16/08/2023
The privacy policy (this policy) applies to the The Dealmonk Platform (including any applicable websites used to access the same). The Dealmonk recognises the importance of privacy and maintains the confidentiality of the information provided by its users as a responsible data controller and processor. (The Dealmonk ( “We”, “Us”, or “Our”) have adopted this privacy policy to let our Users ( “User”, “You”, or “Your”) know about Our practices adopted with respect to handling & securing Users’ personal information and the no-refund rules of Our firm, which may be updated from time to time.
This policy is to be read in conjunction with Our ‘Terms Of Use’ and is made available on Our website and revised from time to time by Us. The term "Terms Of Use" is used here to refer to Our Online Terms of Use, made available on Our website. Where permitted, by engaging to Our firm’s official website, You accept and agree to the practices described in the Privacy Policy and Terms Of Use. Therefore, please read the Privacy Policy and Terms Of Use periodically for any updates.
Please note that when You provide any information to Us on a third-party platform or site, such as social media, We collect that information via the sites linked with Our company’s website and are covered by this privacy policy. Any privacy choices that You make on the third-party websites or platforms do not apply to the use of information that We collect directly from Our company’s website. Please also keep in mind that Our website may contain links to other websites which are not owned or controlled by Us. Therefore, We will not be held responsible for their privacy practices. We advise You to stay aware and read their privacy policies that may collect Your personal information.
Note: All the capitalised terms used in the website will have their meaning defined in this Privacy Policy.
Purpose of this policy:
This privacy policy for The DealMonk collects from You (as defined in this policy) when You visit, access, download, and/or use Our website for the delivery of information, Our offerings, products, subscriptions and/or any other content on the website via a mobile or any internet-connected device.
User Consent:
By using Our services, i.e. when You create an account, communicate with Us, or participate in any contest or promotion(on Our website or via social media platforms), You ‘agree’ to provide Your consent to collect, use, and share Your personal information by Us as mentioned and described in this policy. In some cases, if the User lives in a country with data protection laws, We may require their explicit consent to use Our services before moving forward with additional operations. In a situation of a roaming profile or if You are someone who travels to different countries, then the country of registration will be considered Your primary country. It is also to be noted that all the consents taken from You at the time of registration for Our services will be considered valid for processing Your personal information.
Accessing or Using the Website and Services Via VPN
You must not use or access the company’s website via any type of mechanism or technology, such as VPN, which covers up Your actual geo-location or provides any incorrect details of Your correct location. The Dealmonk will not be held liable or responsible for the collection, handling and securing of Your personal information or data if You use any technology or mechanism to use/access Our website concealing Your actual geographical location.
We retrieve the below-listed information from Your account(s) when You register using one of Your web accounts, including but not limited to Your Facebook or Google account, to continue communicating with You and provide You with the Services. We collect information which includes but is not limited to:
If You send Us any personal information, such as letters or emails or if We receive any personal information (Your activities or postings on a website) via other Users or third parties, We may gather and store such information. After registration, We provide You with the option to add further information/details to Your profile that may include the date of birth, gender, marital status, city and the banks that issue Your debit/credit cards. This information will help Us to show You more relevant offers.
At times, We may collect some additional information which may include (but is not limited to) the feedback(s) You provide when You change Your content or email preferences, write comments, respond to any surveys, or communicate with Us. This information can include Your name, email ID, location, mobile, etc.
B) Information Gathered Automatically When You Browse Through The Website
The website, The Dealmonk, makes use of cookies and similar technologies necessary for its functioning. We do not automatically gather Your personally identifiable information using these cookies in any other situations except as specifically mentioned under this policy.
Currently, the Website and Services do not process or react to ‘ Do Not Track’ requests or signals that some web browsers may send.
C) Inferred Information Acquired Through Usage and Log Data
We at The Dealmonk can track some information regarding You, which will be based on Your behaviour when You avail of Our services. This information is used to conduct internal research on the devices, demographics, behaviour and interests of Our Users to understand, protect and serve them in a better manner.
In addition to this, we may also collect information to track User behaviour and preferences for internal analytics and research. We may utilise Your Information for :
We will also collect the information provided to Us by You in case You post messages on social media platforms, chat rooms, message boards or any other areas or leave feedback. This information is necessarily retained to resolve any issues related to disputes, troubleshoot problems or provide customer support as permitted by law.
Please note that the above information may also be acquired by keeping cookies on Our Website by Our Associates for the above-mentioned purposes in this policy.
D) Information We Gather from Third Parties
We may obtain some information about You from other online sources. This information can be added to Our account information system and will be used in accordance with this policy. We also consider other demographic and information sources in order to provide Our User, i.e. You with targeted communications and promotions. We use tools such as Google Analytics to track Your behaviour as a User on Our website. We have enabled Google Analytics specifically to support display advertising to gain an understanding of the demographics and interests of Our Users. The reports received are anonymous and cannot be linked to any kind of specific and personally identifiable information, You may have provided to Us. When You visit Our website, You will have the option of either opting in or opting out of receiving advertisements. By using the Ad settings provided by Google, You can choose to opt out of Google Analytics for Display Advertising and change Google Display Network ads.
To provide You with better-targeted promotions and communications, We may take assistance from other demographic and information sources. Apart from Our internal analytics and research, We also use different third-party analytics service providers to keep track of user behaviour on Our website. These providers assist Us to support display advertising as a part of understanding Our users’ demographics and interests.
Disclosure to Third-Parties
Our website may include links to other applications or websites such as online stores for shopping, education, etc. These websites are governed by their respective privacy policies, terms of use, which are beyond Our control. Once You leave Our servers, which can be determined by looking at the URL in Your browser, the use of any information You provide will be subject to that particular website or application’s privacy policy. It should be noted that this website’s or application’s privacy policy may not align with Ours. In case You cannot find the privacy policy of these websites with a link to their homepage, You must get in touch with the website/application owners directly to get more information.
In the event of an acquisition of or merger with another company or re-organisation/restructure of Our business, We and Our affiliates may share Your personal data, wholly or in part, with the other organisation. We may also share Your personal information with third parties in case We:
We also provide personal information to Our business associates and other trusted people/ businesses to process the same for Us. This information is shared as per Our instructions- in compliance with Our privacy policy and other suitable security and confidentiality measures. For instance, We may associate with service providers to get assistance with customer support.
The Purpose and Lawfulness of Processing Personal Information
The Dealmonk only collects and processes the data of its Users where it has a lawful basis. This includes taking Your explicit consent for processing Your personal data for legitimate reasons where processing becomes a necessary protocol in order to provide You with the services. This data can also be shared internally and with third parties to provide, enhance, administer and personalise The Dealmonk’s services.
We may use Your information for:
Information Use and Sharing by the Company
The information provided by You assists Us to improve Our services and extend a great user-friendly experience. All collected information is for Our services, and The Dealmonk will use this information to protect, maintain and improve Our services. Email addresses will also be required to send commercial or marketing messages (with Your consent). You can also withdraw Your consent wherever required. We also may use Your email address without consent for administrative or non-marketing purposes.
If any personal information is publicly available, it will not be considered sensitive. In case You choose to decline Your consent for providing personal information, We may not be able to provide You with certain services.
The Dealmonk may share Your personal information without taking Your prior consent in the below-listed situations:
For How Long Does The Dealmonk Store and Use Your Personal Information?
The information is retained no longer than necessary. This will be determined on the basis of a case and is required by local applicable laws. In a normal situation, We will retain the personal information till the time You maintain an account with Us and continue to access Our website for Our services. Your information will be deleted whenever You request to do so. However, some information will be retained by Our company to ensure Our compliance with certain local laws or for legal purposes.
Your Controls and Choices
When You use Our services and wish to access or rectify Your personal information, We shall make good-faith efforts to do so. In addition to this, We will also amend any personal information/ sensitive personal data if found inaccurate. You can make a request for access by sending an e-mail to Us. A link will be sent to Your registered email id wherein You can access all Your personal information that The Dealmonk collects and stores. We also hold the right to decline any kind of requests that are systematic or unreasonably repetitive, which requires a lot of technical effort, is extremely impractical or jeopardises the privacy of other Users.
You may ask Us to correct the incomplete or inaccurate personal information which:
Where possible, You may also be allowed to ask for copies of the personal data that You have given to Us in a manner that is organised, generally accepted, and machine-readable. If You are a registered User of the website, You may contact Us at info.thedealmonk@gmail.com to request a copy of This Information.
The Dealmonk is allowed to retain Your personal information till it is necessary for the company to provide services or as long as You ask Us to not save the same. You can request Us to delete Your personal information by writing to Us. Our team will process Your request, and You will receive confirmation via email. Kindly note that this procedure will only lead to the deletion of the personal information that is collected by The Dealmonk and disable the login information for the company.
In cases when Your personal information is used for purposes such as marketing, contests, promotions or for delivering some services, You may, at any time, opt to stop the processing of Your data by sending an email to Us. As per GDPR requirements, it can take up to 30 days from the receipt date to complete the request. In case the number of requests is excessive or may take a significant effort, it will take an approximate extension of 60 days. Prior notice will be provided to You, along with the reason for the extension, as per the guidelines of GDPR. We may also decline any requests that are systematic or unreasonably repetitive or jeopardise the privacy of others.
In case of any complaints or grievances, You can write to Our support team at info.thedealmonk@gmail.com. You have the right to complain about any activities related to data processing carried out by Us.
Phishing
If You receive an email that may seem suspicious, We’d suggest You do not reply to it. Do not open any attachments or links or provide any kind of information as a response to them. Please report the suspected fraud mail that involves Us and keep the subject line ‘ Phishing’. Please note that We do not send any kind of emails requesting You to provide payment information, Your username or Your password. However, We may send emails to verify the username, password and more from time to time.
Privacy of Children
The Dealmonk’s services do not cater to persons below the age of 18 (eighteen) years of age. We do not intentionally permit any individual under the age of 18 to make an account, register for Our services or provide any personally identifiable data. If We become aware that any person’s (below eighteen years of age) personal information has been shared with Us, We will take appropriate steps to delete this kind of information from Our database and also notify the parent.
At The Dealmonk, We consider it the parent’s responsibility to monitor their children’s use of Our website and services. Irrespective of that, We believe in not collecting and processing any kind of personal information received from persons below the age of 18 (eighteen) or offering any promotional materials as well. We do not want to or intend to receive any kind of personally identifiable information from children. If a parent or guardian has any reasons that their children may have provided some personal information to Us at The Dealmonk without taking their prior consent, please contact Our team at info.thedealmonk@gmail.com to ensure that the personal information is removed at the earliest from Our website.
Security Measures
The Dealmonk takes appropriate security measures which are necessary to protect against unauthorised alteration or unauthorised access, disclosure or destruction of Our data. These measures comprise the reviews of the data collection We do, Our storage and processing activities, and measures for security, such as encryption and physical security measures. These security measures assist Us guard against any kind of unauthorised access to Our personal data storage systems. Access to Our database is password-protected and limited. It should be noted that regardless of how effective Our security measures are, no security system is inaccessible. If You know, believe or suspect Your The Dealmonk account’s credentials are stolen, misplaced, altered or compromised in any case, contact Our team at the respective email address- info.thedealmonk@gmail.com.
Updates and Changes in the Privacy Policy
At The Dealmonk, We can alter the conditions of Our privacy policy occasionally to incorporate any required changes in applicable laws, technology or any other factors. We reserve all rights to modify the privacy policy as required from time to time. Any amendments made by The Dealmonk will be effective immediately and will be provided by posting the privacy policy on the website. Additionally, we will also make any reasonable efforts required to inform You about the same via Our email. In any case, We advise You to review Our Privacy Policy from time to time by visiting Our Website.
Contact Us
If You require any clarification or information regarding the use of Your personal information by The Dealmonk or Our privacy policy or any grievances related to Our use of Your personal information, or any complaints or queries related to the collecting, processing or transfer of data or to exercise Your rights as a User under GDPR, please mail to Us at info.thedealmonk@gmail.com.